Testimonials

Evergreen Terrace

"I’m a Floridian, but Grand Rapids means a lot to me. My dear aunt, Mickie Benton, has lived in and loved Grand Rapids for 70 years, since she was 18. She now resides at Evergreen Terrace. I visit as often as I can. I am moved to write you out of awe and respect for the staff at Evergreen Terrace. I “lived” the Evergreen experience with my aunt last week... up close, in action, and personal... every day. Last year, too. It blows me away… to see such genuine warmth, patience and respect from everyone… nurses, LPNs, techs, PTs, dining staff, activity staff, maintenance crew, chaplain, professionals… no pretense, just real. Small things, that mean so much…like make-up, nail polish, gardening, one-on-one time, being smiled at and greeted by name, calm accommodations, hugs and warm affectionate conversation… are commonplace. Not to mention big obvious things, like gentle, attentive medical care. Plus, it’s whistle clean. And smells good…. ‘round the clock. I feel enormously grateful to each staff person at Evergreen. Yes, it’s a nice facility...but the human beings, the staff, make it a home. And give each resident the dignity they deserve. So, to the Evergreen-ers, my heartfelt thanks. You do the real work of life… every day… with such grace and good humor… and kindness. It may seem small and ordinary, but it’s huge to my aunt… and to me… and every one of the residents. Just wanted you to know your fame has spread! With affection," Pam Coats

“Thanks so much for the kind compassionate care you gave him while he was there. He liked your food. Thanks, too, for all the consideration you gave us. I appreciate all you did for us.” Verna

“Thank you to all of you at Evergreen Terrace for the Evergreen tree in memory of Larry. I’ll get it planted outdoors soon as spring arrives. Also, thank you for the great care you gave Larry during his short stay at Evergreen Terrace.” Ann

Bethel Care Center

"Thank you so much for the wonderful care that our father received. It was a joy to see the interaction and the caring of all of your staff at Bethel Care Center."
Michelle

"All of the love and concern from Bethel’s staff has helped the whole family through this difficult process. We sincerely thank you and will never forget the kindness that given to mother as well as the entire family. God bless you all!"
Kathy

"Thank you for the great care and the super therapy! I could have never returned home without them. I am doing fine and plan to stop and visit as often as I can."
Dennis

Deaconess Towers

“It is so nice living at Deaconess Tower. The staff are more like family and are always there when you need something. Thank you for everything you do.”

“We can’t even thank you enough for the great care. You truly enriched our lives. The residents are very lucky to have you. Keep up the great work.”

St. Lucas Care Center

“Our most heartfelt thanks for the wonderful care you provide to our Dad. St. Lucas definitely has an atmosphere of one large happy family. Thanks to the staff for their loving care and concern. He is truly blessed to be a part of the St. Lucas family!”

“Thank you for your kind and cheerful care.”

“Thank you very much for the Social. It was so generous of you to give to the residents and families.”

“I recently was a patient at St. Lucas Care Center for therapy following a total hip. I would like to congratulate management for cleanliness and air quality of the facility, and for the cooperation and pleasant attitude of the nurses and assistant personnel. They were always available and willing to assist in any way they could.”

"Our most heartfelt thanks for the wonderful care you provide to our Dad. St. Lucas definitely has an atmosphere of one large happy family. Thanks to the staff for their loving care and concern. He is truly blessed to be a part of the St. Lucas family!"